Privacy policy

Privacy Policy (GDPR Compliant)

Data Controller / Owner:
HOUSE OF AKIR
DORFSTRASSE 1, 24232 SCHOENKIRCHEN, GERMANY
CONTACT(AT)HOUSEOFAKIR.COM


Welcome to HOUSE OF AKIR. We operate this online store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a personalized, high-end shopping experience. This Privacy Policy explains how we collect, use, and share your personal data when you visit or interact with our Services, place an order, or communicate with us.

By using our Services, you acknowledge that you have read this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.


1. Collection and Use of Personal Data

We collect personal data only to the extent necessary to provide you with our Services and fulfill your orders. Personal data may include:

  • Contact information: name, billing and shipping address, email address, phone number
  • Payment information: credit/debit card data, transaction details
  • Account information: username, password, preferences
  • Order and transaction history: products viewed, added to cart, purchased, returned, or exchanged
  • Communication history: messages sent to our Customer Service
  • Device information: IP address, browser, device type
  • Usage information: interactions with the website and Services

Purpose of Processing:

  • Fulfill and personalize your orders and shopping experience
  • Provide Customer Service and respond to inquiries
  • Process payments and organize shipping
  • Improve our Services and recommend products
  • Marketing communications only with your explicit consent

Legal Basis: Performance of contract (§6(1)(b) GDPR) or consent (§6(1)(a) GDPR)


2. Use of Third-Party Services

We work with selected third-party providers to operate our Services, fulfill orders, and deliver products:

  • Shopify – platform for order management and payment handling
  • Payment providers (e.g.,Stripe, PayPal, Klarna)
  • Shipping providers (e.g., DHL, DPD, Hermes, UPS) – for order delivery and tracking
  • Newsletter / Marketing tools (e.g., Mailchimp, Klaviyo) – only with your consent
  • Analytics / Tracking tools (e.g., Google Analytics, Facebook Pixel) – only anonymized or pseudonymized data

Note: These third-party providers operate under their own privacy policies. We carefully select providers who respect data protection standards.


3. Cookies

We use cookies to ensure website functionality, improve user experience, and generate anonymized statistics. You may disable cookies in your browser at any time.


4. Data Sharing

Your personal data is shared only as necessary for order fulfillment and Services:

  • With shipping and payment providers to process your order
  • With marketing partners only if you consent
  • If legally required, to comply with applicable law or protect our rights

We do not sell your data to third parties.


5. Data Retention

We retain personal data only as long as necessary for processing orders, providing Services, or complying with legal obligations.


6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a supervisory authority

Contact for Data Requests: contact(at)houseofakir.com


7. Contact Form / “Upon Request” Products

If you contact us via the contact form or inquire about a “upon request” or one-of-one product, your personal data will be used exclusively to handle your request and fulfill your order.


8. International Data Transfers

Your data may be transferred outside the EU/EEA to service providers. We rely on mechanisms such as EU Standard Contractual Clauses or only transfer to countries with adequate data protection.


9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our Services or legal requirements. The last updated date will be indicated on this page.